Terms of Service

Last Updated: January 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the website, products, and services provided by Krostilar Engineering Ltd ("Company," "we," "us," or "our"). By accessing and using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Krostilar Engineering Ltd
VAT Number: GB482019573
Company Registration: 13420958
Address: Unit 12, Westway Industrial Estate, London W3 7RU, United Kingdom
Email: info@krostilar.com
Phone: +44 20 8743 1188

2. Services Provided

Krostilar Engineering Ltd provides industrial automation and smart manufacturing solutions, including but not limited to:

  • Design and engineering of automated manufacturing systems
  • Installation and commissioning of machinery and equipment
  • Technical consultation and process optimization
  • Maintenance and support services
  • Training and personnel support

3. Acceptance of Terms

By using our website or engaging with our services, you acknowledge that you:

  • Have read and understood these Terms of Service
  • Are at least 18 years of age or acting with appropriate legal authority
  • Have the capacity to enter into a binding contract
  • Are authorized to represent your organization in accepting these Terms

4. Use License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and content for lawful purposes only. You agree not to:

  • Reproduce, modify, or distribute any content without written permission
  • Attempt to gain unauthorized access to our systems or networks
  • Transmit viruses, malware, or any harmful code
  • Engage in any form of harassment, abuse, or threatening behavior
  • Use automated systems or bots to access our services without authorization
  • Collect or harvest data without our explicit consent

5. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, audio, video, and software, is the exclusive property of Krostilar Engineering Ltd or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, republish, transmit, distribute, or exploit any content from our website without prior written permission. Any custom designs, engineering solutions, or proprietary processes developed by Krostilar Engineering Ltd remain our intellectual property unless otherwise agreed in writing.

6. Product and Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner in accordance with industry standards. However, we make no guarantees regarding specific results or outcomes. All services are provided "as is" unless otherwise specified in a separate service agreement.

Product warranties are subject to the terms and conditions provided by the respective manufacturers. We accept no liability for defects in third-party equipment beyond our control.

7. Limitation of Liability

To the maximum extent permitted by law, Krostilar Engineering Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or business interruption
  • Damage to equipment or facilities
  • Claims by third parties

Our total liability for any claim shall not exceed the amount you paid for the specific service in question. Some jurisdictions do not allow the exclusion of implied warranties, so this limitation may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Krostilar Engineering Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your violation of these Terms
  • Your use of our services or products
  • Your negligence or willful misconduct
  • Any third-party claims related to your use of our services

9. Payment Terms

Payment terms will be specified in individual service proposals or contracts. Unless otherwise agreed:

  • Invoices are due within 30 days of issue
  • Late payments incur interest at 8% per annum plus Bank of England base rate
  • Payment should be made by bank transfer to the account specified on our invoices
  • All prices are exclusive of VAT unless otherwise stated

10. Cancellation and Refunds

Cancellation policies vary depending on the stage of service delivery. For custom engineering work, design services, or installations, refunds are generally not available once work has commenced. For software licenses and subscriptions, cancellation must be made in writing and may be subject to early termination fees as specified in your contract.

Consumer rights under UK law are preserved where applicable. For any disputes regarding refunds, please contact us at info@krostilar.com.

11. Data Protection and Privacy

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information about how we collect, use, store, and protect your personal information.

We may process your data for:

  • Providing and delivering our services
  • Fulfilling contractual obligations
  • Marketing and communications (with your consent)
  • Legal compliance and regulatory requirements
  • System administration and fraud prevention

12. Security and Confidentiality

You agree to maintain the confidentiality of any proprietary information, technical data, or specifications shared by Krostilar Engineering Ltd. All information exchanged during consultations and service delivery is treated as confidential unless publicly available.

While we implement reasonable security measures, we cannot guarantee absolute security of data transmission over the internet. You use our services at your own risk.

13. Third-Party Links and Content

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external websites. Your use of third-party sites is governed by their own terms and conditions. We recommend reviewing their policies before engaging with their services.

14. Warranties Disclaimer

Except as expressly stated in these Terms, our website and services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Non-infringement of third-party rights
  • Uninterrupted or error-free operation
  • Accuracy or completeness of information

15. Health and Safety

All industrial equipment and systems must be operated in accordance with relevant health and safety regulations, including the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999. We provide guidance on safe operation, but you remain responsible for compliance with all applicable regulations in your jurisdiction.

Failure to follow our safety guidelines or relevant legislation may result in injury or damage for which we accept no liability.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after modifications constitutes acceptance of the updated Terms. For significant changes, we will provide reasonable notice via email or prominent website notice.

17. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any legal action or proceeding relating to these Terms shall be exclusively brought before the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed from these Terms. The remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Krostilar Engineering Ltd regarding your use of our services. These Terms supersede all prior negotiations, representations, and agreements, whether written or oral.

20. Contact Information

For any questions regarding these Terms of Service or to report violations, please contact us:

Krostilar Engineering Ltd
Unit 12, Westway Industrial Estate
London W3 7RU, United Kingdom
Email: info@krostilar.com
Phone: +44 20 8743 1188

21. Additional Rights

Nothing in these Terms limits any rights you may have as a consumer under applicable UK law. If you are a consumer, certain provisions of these Terms cannot exclude or limit your statutory rights, including your right to reject goods that are not of satisfactory quality or fit for purpose within 30 days of purchase.

Document Version: 1.0
Last Updated: January 2026
For previous versions and historical changes, please contact us at info@krostilar.com

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